This policy explains how Kalista Beyond Hair (“we”, “us”), the brand owner of Gloozy, collects and uses your information when you visit gloozy.in or place an order.
What we collect
- Your name, phone number, email address and delivery address when you place an order.
- Order details such as the products, colours and quantities you buy.
- Basic technical data such as browser type and pages visited, used to keep the site working and secure.
How we use it
- To process, ship and deliver your order, and to contact you about it.
- To answer your questions and handle any damaged or wrong-item claims.
- To keep the website secure and prevent fraud.
Payments
Payments are processed by Razorpay. Your card, UPI and bank details go directly to Razorpay and are never stored on our website.
Who we share it with
We share only what is needed with our payment partner (Razorpay), our courier partners to deliver your order, and our website hosting provider. We do not sell or rent your personal information to anyone.
Your choices
You can ask us to see, correct or delete the personal information we hold about you, except where we must keep order records by law. Write to us at gloozybykalista@gmail.com.
Contact
Kalista Beyond Hair, Shop No 4, Hari Niwas CHS Ltd, Linking Road Extension, Santacruz (West), Mumbai, Maharashtra 400054. Email: gloozybykalista@gmail.com · Phone: +91 75066 17294.